WITHIN 12 HOURS
Customers must inform us within 12 hours of placing an order if they intend to cancel the order. (By Query Form Only )
It is mandatory to provide Order ID to cancel an order.
Orders cannot be cancelled once they have been shipped or are in transit.
By Query Form Only
ZAYDN considers this Customer Care Assistance Form as the only valid method of communication between ZAYDN and the customer for informing about cancellations. ZAYDN will not consider cancellations informed in Instagram DMs, emails, comments sections, etc.