Yes, COD is available and we ship pan India.

The order usually takes 7-10 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please write to us at zaydnssneakers@gmail.com

You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you with the tracking ID once it is dispatched from our warehouse.

• Visit the exchange & returns section on the bottom of this page to raise a exchange or return request.
• Submit the required details in the empty fields and follow the instructions.
• A confirmation email would be shared once the exchange or request is approved.

Please note that the exchange request needs to be raised within 7 days of the delivery date. Reverse pickup will be done in 2-3 working days by our courier partner. Once we receive the product, we would get in touch with you to confirm your request.

In addition, all returned products must be unused or unwashed or undamaged and must be returned with the original packing and tags when we receive them. Items without tags will not be accepted.

The new order will be on its way as soon as the exchange item is verified at our warehouse. The exchange process is subject to your exchange item meeting the above conditions.

For an incorrect order delivered, it will be a free exchange or full amount refund. For a correct order delivered, a reverse shipping fee of ₹ 200/- will be charged on the new exchange or will be deducted from the refund amount.

An incorrect order includes delivery of the incorrect size, color, and product originally ordered, as well as defected products.

In case the order does not get delivered within 7-10 working days, you can write to us at zaydnssneakers@gmail.com. We will do our best to get it delivered at the earliest.

NO, shipping is totally free and we ship pan India.

• Visit the How to cancel section on the bottom of this page to raise an order cancellation request.
• Submit the required details in the empty fields and follow the instructions.
• A confirmation email would be shared once the cancellation is approved.

Please note that the cancellation request needs to be raised within 12 hours of order placement.

• Visit the exchange & returns section on the bottom of this page to raise a exchange or return request.
• Submit the required details in the empty fields and follow the instructions.
• A confirmation email would be shared once the exchange or request is approved.

Please note that the exchange request needs to be raised within 7 days of the delivery date. Reverse pickup will be done in 2-3 working days by our courier partner. Once we receive the product, we would get in touch with you to confirm your request.

In addition, all returned products must be unused or unwashed or undamaged and must be returned with the original packing and tags when we receive them. Items without tags will not be accepted.

The new order will be on its way as soon as the exchange item is verified at our warehouse. The exchange process is subject to your exchange item meeting the above conditions.

We strive to deliver the best quality standards, however, in case you receive a damaged defective product, we should be notified within 24 hours of delivery. Also, we request you to email us a photograph of the damaged defective product on zaydnssneakers@gmail.com.

We try our best to deliver the right products within time, however, in a few rare cases if you receive a different / wrong product, please visit the exchange & returns section on the bottom of this page to raise a exchange or return request.

For return exchange, the reverse pick up will be done in 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the refund for return or the request for exchange will be initiated within 72 hours. Once the product is dispatched, it will take 7-10 working days to reach you. For further assistance please email us at zaydnssneakers@gmail.com.

It takes 7-10 days for the product to arrive at our warehouse after the reverse pickup is done, after which it undergoes a quality check. Once it passes the QC, the refund initiated within next 48 hours.

Exchange or return requests must be made within 7 days of delivery.

While placing your order you will find an option for the SIZE CHART on the product page which includes detailed information on sizes and fit.

In order to avoid fit issues, we request that you check the size properly as size varies from brand to brand.

In most cases, the payment gets automatically credited back to you account within 2-3 business days. In case it does not, mail us the details of your transaction at zaydnssneakers@gmail.com. We will verify and get back to you at the earliest.